2). Prices on our website do not include shipping. The minimum charge for shipping is $9.00 USD and covers FedEx Ground service for up to 10 pounds for detinations within the continental USA only. Insurance for up to $500 USD is an additional $2.50 USD. Hazardous items carry a $20.00 USD surcharge for domestic ground transportation in addition to regular shipping charges. Hazardous items shipped as "Consumer Commodity" will carry a $5.00 surcharge in addition to regular shipping charges and is only available for destinations within the continental USA. Hazardous items that require packaging under 49CFR 173.13 will carry a $10.00 surcharge in addition to regular shipping charges and is only available for destinations within the continental USA. You must inquire in advance if you require expedited domestic shipping or export of hazardous materials. You should inquire about shipping charges if you are mailing your payment (see below regarding acceptable payment options). Any order that requires overnight shipping with ice will have an additional fee of $5.00 added to your shipping charge.

3). Delivery time for small orders (generally, any order less than $500.00 or 25Kg) is usually 7-10 business days. Please inquire using the e-mail button above if a smaller repackaged unit is already available for expedited shipping.

4). We do not grant Net 30 Day payment terms to anyone except Federal, State or Educational entities located in the USA. All private business entities must submit OUR credit application (click here) with a favorable Dun & Bradstreet account profile to be considered for Net 30 Days payment arrangements. If your company does not have an active Dun & Bradstreet account, you must pay in advance using Visa, Mastercard or American Express. Certified cashiers checks and money orders are also accepted with immediate order processing. Business checks will delay order processing until the funds have cleared both your bank and ours (averages 10 business days). Private/personal checks and C.O.D. orders are not accepted. Customers located outside of the USA must pay in advance by bank wire transfer. Please send us e-mail using one of the links provided on this page for bank transfer details after providing us your complete order by e-mail or fax.

5(a). CREDIT CARD ORDERS (USA customers only): CLICK HERE (USA customers only)

5(b). PURCHASE ORDERS under Net 30 Day payment terms are only granted to Federal, State and Educational entities in the United States. All private business entities must submit OUR CREDIT APPLICATION (click here) with a favorable Dun & Bradstreet account profile to be considered for Net 30 Days payment arrangements. Once approved, you must fax your purchase order to the fax number below. Include your SHIP TO and BILL TO address, along with your accounts payable contact name and telephone number. We do not accept verbal purchase orders over the phone unless you are paying with a credit card. Purchase order fax number: 1-877-484-3554

5(c). Customers outside of the USA must pay in advance by bank wire transfer, Western Union™, or Moneygram™. You will need to first give us your complete order details and shipping detaination via e-mail. sales@ISSS.biz UPDATE: Customers outside the USA may pay for your order using PayPal™ only IF your PayPal™ account is a "Verified Account". We will send you an invoice via e-mail upon request. NOTICE: We must add an additional 3% to your invoice to cover the transaction fees associated with this service.

6). Returned products are not accepted unless what you received is not what you ordered. Mistakes made on your behalf and appropriate product application are entirely your responsibility.

7). If mailing your order, please screen print our mail-order form. CLICK HERE

PERSONAL CHECKS & COD ORDERS NOT ACCEPTED